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Frequently Asked Questions

Frequently Asked Questions

Question: What changes may a pharmacist make to a prescription written for a controlled substance?

Answer: The pharmacist may add the patient’s address or change the patient’s address upon verification. The pharmacist may change or add the dosage form, drug strength, drug quantity, directions for use, or issue date only after consultation with and agreement of the prescribing practitioner. Such consultations and corresponding changes should be noted on the prescription as well as the patient’s medical record. Pharmacists and practitioners must comply with any state/local laws, regulations, or policies prohibiting any of these changes to controlled substance prescriptions.

The majority of changes can be made only after the pharmacist contacts the prescribing practitioner.

After consultation with the prescribing practitioner, the pharmacist is permitted to add or change the dosage form, drug strength, drug quantity, directions for use, and issue date.

The pharmacist is permitted to make information additions that are provided by the patient or bearer, such as the patient’s address, and such additions should be verified.

The pharmacist is never permitted to make changes to the patient’s name, controlled substance prescribed (except for generic substitution permitted by state law) or the prescriber’s signature.

New Rules for How Medicaid Pays Suppliers for Oxygen Equipment
Changes in law require Medicare to change the way it pays suppliers for oxygenequipment and supplies. You will still be able to get your oxygen equipment.However, you should know about the new rules that start January 1, 2009.

QUESTION - How does the recent law change the way Medicarepays for oxygen equipment and related supplies?
Previously, the law stated that you would own the oxygen equipment after you rented it for 36 months. Under the new law, the rental payments will end after 36 months, but the supplier continues to own the equipment. The new law thenrequires your supplier to provide the oxygen equipment and related supplies for 2 additional years (5 years total), as long as oxygen is still medically necessary.

QUESTION - How does Medicare pay for oxygen equipment andrelated supplies and what do I pay?
The monthly rental payments to the supplier cover not only your oxygen equipment, but also any supplies and accessories such as tubing or a mouthpiece,oxygen contents, maintenance, servicing and repairs. Medicare pays 80% of therental amount, and the person with Medicare is responsible for any unpaid Part Bdeductible, and the remaining 20% of the rental amount. By the end of 36 months,total payments from Medicare and you to your supplier would be more than $7,000(based on rental payments of about $200 per month).

QUESTION - What happens with my oxygen equipment and relatedservices after the 36 months of rental payments?
Your supplier has been paid over 36 months for furnishing your oxygen and oxygenequipment for up to 5 years, and your supplier is required to continue to maintainthe oxygen equipment (in good working order) and furnish the equipment and anynecessary supplies and accessories, as long as you need it until the 5 year period ends.If you use oxygen tanks or cylinders that need delivery of gaseous or liquid oxygencontents, Medicare will continue to pay each month for the delivery of contentsafter the 36-month rental period. The supplier that delivers this equipment to you inthe last month of the 36-month rental period must provide these items, as long asyou medically need it, up to 5 years.

QUESTION - Will Medicare pay for any maintenance and servicingafter the 36-month period ends?
If you use an oxygen concentrator or transfilling equipment (a machine that fills yourportable tanks in your home), for 2009 only, Medicare will pay for routine maintenance and servicing visits every 6 months starting 6 months after the end ofthe 36-month rental period.

QUESTION - Why is the supplier not being separately paid forother maintenance and servicing such as repairs if theequipment breaks down?
Because under the new law, suppliers still own the equipment after the rental paymentsstop and are required to take care of the equipment they have been paid to furnish toyou. The supplier can’t charge you for performing these services. This includes repairingthe equipment and replacing any parts necessary to make sure that the equipment functions properly. If the equipment must be replaced because it will no longer functionproperly, the supplier must replace it with the same, or similar, make and model ofequipment at no charge.

QUESTION - What happens to my oxygen equipment after 5 years?
At the end of the 5-year period, your supplier’s obligation to continue furnishing youroxygen and oxygen equipment ends, and you may elect to obtain replacement equipment from any supplier. Your current supplier will probably alert you before the 5-year period is over so that you have time to decide whether to obtain the replacementequipment from them or from another enrolled supplier that you choose if you decide toswitch suppliers. A new 36-month payment period and 5-year supplier obligation periodstart once the old 5-year period ends and the new oxygen and oxygen equipment yourequire is furnished. All of the other rules described in this fact sheet apply to the replacement equipment and supplier of that equipment.

QUESTION - What if I’m away from home for an extended periodof time or I move to another area during the 36-month period?
If you travel away from home for an extended period of time (several weeks or months)or permanently move to another area during the 36-month rental period, ask your current supplier if they can help you find a supplier in the new area. If your suppliercan’t help you locate an oxygen supplier in the area where you are visiting or moving to,call 1-800-MEDICARE (1-800-633-4227). TTY users should call 1-877-486-2048.

QUESTION - What if I’m away from home for an extended period of time or I move to another area after the 36-month period?
If you travel or move after the 36-month rental period ends, your supplier has beenpaid for furnishing your equipment for 5 years and is generally responsible forensuring that you are provided with oxygen and oxygen equipment in the new area.Your supplier may choose to make arrangements for a different supplier in your newarea to provide the oxygen and oxygen equipment. However, a supplier may notcharge you for the equipment, supplies, accessories or other services identified abovethat are provided after the 36-month rental payment period. The only exceptions tothis rule are noted above.

QUESTION - What if my supplier refuses to continue providing my oxygen equipment and related services as required bylaw?
If your supplier is not following Medicare laws and rules, call 1-800-MEDICARE (1-800-633-4227). TTY users should call 1-877-486-2048. A customer service representative will refer your case to the appropriate area. For more info about Medicare’s coverage of durable medical equipment, visitwww.medicare.gov/Publications/Pubs/pdf/11045.pdf to view "Medicare Coverage ofDurable Medical Equipment and Other Devices." You can also call 1-800-MEDICARE.

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