A pharmacy group joined providers in filing a class-action lawsuit on July 19 over February’s cyberattack against Change Healthcare. The plaintiffs claim some providers are still waiting on delayed payments for healthcare services.
The National Community Pharmacists Association (NCPA), which represents more than 19,000 pharmacies nationwide, claimed alongside 30+ providers that UnitedHealth Group and its subsidiaries Optum and Change Healthcare could have done more to prevent the cyberattack, such as using multi-factor authentication on the server that hackers infiltrated.
The suit also criticized the insurance giant’s decision to take the system offline without a backup plan—a decision that cost UnitedHealth Group up to $2.5 billion in 2024, Modern Healthcare reported.
“UnitedHealth Group and its subsidiaries need to be held accountable for their lax security measures and for their failure to provide our members with adequate support and assurances to alleviate the financial losses our members suffered,” NCPA CEO B. Douglas Hoey said in a press release.
Print Page
Email to a Friend